Susan R. Fussell is an Associate Research Professor in the Human-Computer Interaction Institute at Carnegie Mellon University. She received her BS degree in psychology and sociology from Tufts University in 1981, and her Ph.D. in social and cognitive psychology from Columbia University in 1990 under the guidance of Robert Krauss. She was an NIMH post-doctoral fellow at Princeton University from 1990 to 1992, where she worked with Sam Glucksberg on social dimensions of figurative language use. Prior to coming to Carnegie Mellon University in 1997, Dr. Fussell held positions at Bell Communications Research, Mississippi State University, and AT&T Laboratories.

Dr. Fussell's primary interests lie in the areas of computer-supported cooperative work and computer-mediated communication. Her current projects include developing video systems to support remote collaboration, understanding and supporting large scale collaboration across multiple teams and projects, devising metrics to evaluate the health benefits of online support chatrooms, and investigating the effects of culture on computer-mediated communication.

Dr. Fussell has published numerous papers in the areas of social psychology, computer-supposed cooperative work and related disciplines. She is also the editor of two books, The Verbal Communication of Emotions: Interdisciplinary Perspectives (Lawrence Erlbaum Associates, 2002), and, with Roger Kreuz, Social and Cognitive Approaches to Interpersonal Communication (Lawrence Erlbaum Associates, 1998).

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