20-790: Human-Computer Interaction in eCommerce, Mini 2, Fall, 2001

Schedule and Readings

• The schedule and assignments are tentative and subject to change.
  Check back here often
• The Readings are due on the date noted.
• Web Text = Jakob Nielsen. "Designing Web Usability"
• UE Text = Jakob Nielsen. "Usability Engineering"
• Slides will be posted at least a day before the lecture

The course videos and slides are available on-line for those who have accounts.

 

1	Thurs, Oct 25	1. Why is UI Design Important and Why Is It Difficult? PowerPoint Slides for Lecture 1 Required Readings: Web Text, chapter 1. UE Text, chapters 1-3. Brad A. Myers. "Challenges of HCI Design and Implementation," ACM Interactions. vol. 1, no. 1. January, 1994. pp. 73-83. PDF Recommended Readings: Jeffrey Kosseff, "Web Firms Could Have Benefited from More 'Usability,' Experts Say." E-Commerce Times®; The E-Business and Technology Supersite. HTML Gerald L. Lohse and Peter Spiller, "Quantifying the effect of user interface design features on cyberstore traffic and sales," CHI'98: Human factors in computing systems, April 18 - 23, 1998, Los Angeles, CA USA. pp. 211-218. ACM DL PDF Gerald L. Lohse and Peter Spiller, "Electronic shopping," Communications of the ACM, vol. 41 , no. 7 (1998). pp. 81-87. ACM DL PDF Fill out the Initial Questionnaire in class and turn in immediately. Form groups of three or four people. At least one person in each group should be able to author web pages.
2	Tues, Oct 30	2. Usability Process; Goals and Task analysis PowerPoint Slides for Lecture 2 Required Readings: UE Text, chapter 4. Start on Homework 1.
3	Thurs, Nov 1	Discovering what people can't tell you: Contextual Inquiry and Design Methodology PowerPoint Slides for Lecture 3 Required Readings: Interactions magazine, vol. 6 , no. 1 (Jan+Feb, 1999) , special section on Contextual Design: Karen Holtzblatt, "Introduction to special section on contextual design", pp. 30-31. ACM DL PDF Hugh Beyer and Karen Holtzblatt, "Contextual design", pp. 32-42. ACM DL PDF Karen Cross, Adrienne Warmack, and Brad Myers. "Lessons Learned: Using Contextual Inquiry Analysis to Improve PDA Control of Presentations". Submitted for Publication. PDF. Recommended Readings: Interactions magazine, vol. 6 , no. 1 (Jan+Feb, 1999) , special section on Contextual Design: Teresa Cleary, "Communicating customer information at Cabletron Systems, Inc., pp. 44-49. ACM DL PDF Chris Rockwell, "Customer connection creates a winning product: building success with contextual techniques," pp. 50-57. ACM DL PDF John Ims. "Instituting integrated workflow development," pp. 58-69. ACM DL PDF
4	Tues, Nov 6	Contextual Design Methodology, cont. PowerPoint Slides for Lecture 4 Turn in Homework 1. Start on Homework 2.
5	Thurs, Nov 8	Page Design, Content Design, Site Design Please send me more example pages to use that illustrate the points. PowerPoint Slides for Lecture 5 Required Readings: Web Text, chapters 2,3 and 4.
6	Tues, Nov 13	UIST Conference -- Brad away Guest Lecture: Mark Derthick, "Visualization and eCommerce HCI" PowerPoint Slides for Guest Lecture
7	Thurs, Nov 15	UIST Conference -- Brad away Guest Lecture: Sara Kiesler, "Navigation, the Card/Pirolli Research on Search, and Related Topics" PowerPoint Slides for Guest Lecture Turn in Homework 2. Start on Homework 3
8	Tues, Nov 20	Page Design, Content Design, Site Design, cont. PowerPoint Slides for Lecture 6
	Thurs, Nov 22	Thanksgiving Day; no class
9	Tues, Nov 27	Evaluation using Heuristic Analysis PowerPoint Slides for Lecture 7 Required Readings: UE Text, chapter 5. Turn in Homework 3. Start on Homework 4
10	Thurs, Nov 29	Evaluation using User Studies PowerPoint Slides for Lecture 8 Required Readings: UE Text, chapter 6.
11	Tues, Dec 4	Handicapped and International Use issues PowerPoint Slides for Lecture 9 Required Readings: Web Text, chapters 6 and 7. UE Text, chapter 9 Turn in Homework 4. Start on Homework 5.
12	Thurs, Dec 6	Design for Mobile Devices PowerPoint Slides for Lecture 10 Required Readings: Web Text, chapters 8 and 9.
13	Tues, Dec 11	Graphic Design of Web Pages Guest lecture by Professor Jodi Forlizzi Slides for Guest lecture (pdf format) In today's lecture, we will review principles of communication design that are relevant to the design of web sites: typography, color, design systems and grids, and how to best design for your audience.
14	Thurs, Dec 13	Student Presentations and Critique Turn in Homework 5.
15	Tuesday, 12/18 from 9-12	FINAL EXAM in Cooper Auditorium