Journal Articles
Conference Proceedings
Edited Books
Book Chapters
Unpublished Manuscripts

Journal Articles

Kiesler, S., Powers, A., Fussell, S. R. & Torrey, C. (in press). Anthropomorphic interactions with a software agent and a robot.

Ren, Y., Kiesler, S. & Fussell, S. R. (in press). Challenges in multiple group coordination and how information technology can help: A field study of hospital operating suites. Journal of Management Information Systems.

Stewart, C. O., Setlock, L. D., & Fussell, S. R. (2007). Conversational argumentation in decision-making: Differences across cultures and communication media. Discourse Processes, 44, 113-139. Download Preprint (PDF)

Xiao, Y., Kiesler, S., Mackenzie, C. F., Kobayashi, M., Plasters, C., Jacob Seagull, F. J., & Fussell, S. R. (2007). Negotiation and conflict in large scale collaboration: A preliminary field study. Cognition, Technology and Work, 9, 171-176.

Fussell, S. R., & Kraut, R. E. Visual copresence and conversational coordination [Commentary on Pickering & Garrod]. (2004). Behavior and Brain Sciences.

Fussell, S. R., Setlock, L. D., Yang, J., Ou, J., Mauer, E. M., & Kramer, A. (2004). Gestures over video streams to support remote collaboration on physical tasks. Human-Computer Interaction, 19, 273-309. Download Preprint (PDF)

Gergle, D., Kraut, R. E., & Fussell, S. R. (2004). Language efficiency and visual technology: Minimizing collaborative effort with visual information. Journal of Language and Social Psychology, 23, 491-517. Download Preprint (PDF)

Kraut, R. E., Fussell, S. R., & Siegel, J. (2003). Visual information as a conversational resource in collaborative physical tasks. Human-Computer Interaction, 18, 13-49. Download Preprint (PDF)

Fussell, S. R., & Benimoff, N. I. (1995). Social and cognitive processes in interpersonal communication: Implications for advanced telecommunications technologies. Human Factors, 37, 228-250. Download Preprint (PDF)

Fussell, S. R., & Krauss, R. M. (1992). Coordination of knowledge in communication: Effects of speakers' assumptions about what others know. Journal of Personality and Social Psychology, 62, 378-391.

Fussell, S. R., & Krauss, R. M. (1991). Accuracy and bias in estimates of others' knowledge. European Journal of Social Psychology, 21, 445-454.

Krauss, R. M., & Fussell, S. R. (1991). Perspective-taking in communication: The determination of others' knowledge and referential language use. Social Cognition, 9, 2-24.

Fussell, S. R., & Krauss, R. M. (1989a). The effects of intended audience on message production and comprehension: Reference in a common ground framework. Journal of Experimental Social Psychology, 25, 203-219.

Fussell, S. R., & Krauss, R. M. (1989b). Understanding friends and strangers: The effects of audience design on message comprehension. European Journal of Social Psychology, 19, 509-525.

Krauss, R. M., & Fussell, S. R. (1988). Other-relatedness in language processing: Discussion and comments. Journal of Language and Social Psychology, 7, 263-279. Reprinted in C. F. Graumann & T. Herrmann (Eds.), Speakers: The Role of the Listener. Clevedon: Multilingual Matters LTD, 1989.

Conference Proceedings

Balakrishnana, A., Kiesler, S. & Fussell, S. R. (in press). Do visualizations improve synchronous remote collaboration? Proceedings of CHI 2008.

Fussell, S. R., Kiesler, S., Setlock, L. D. & Yew, V. (in press). How people anthropomorphize robots. Proceedings of Human-Robot Interaction 2008.

Mankoff, J., Matthews, D., Fussell, S. R., & Johnson, M. (2007). Leveraging social networks to motivate individuals to reduce their ecological footprints. Proceedings of HICSS 2007. Download Preprint (PDF)

Powers, A., Kiesler, S., Fussell, S. R., & Torrey, C. (2007). Comparing a computer agent with a humanoid robot. Human-Robot Interaction 2007. (pp. 145-152). NY: ACM Press. Download Preprint (PDF)

Ren Y., Kiesler, S., Fussell, S. R., & Scupelli, P. (2007). Supporting large-scale collaboration in critical environments. Proceedings of HICSS 2007. Download Preprint (PDF)

Scupelli, P., Fussell, S. R. & Kiesler, S. (2007). Juggling work among multiple projects and partners. Proceedings of HICSS 2007. Download Preprint (PDF)

Setlock, L. D., Quinones, P. A., & Fussell, S. R. (2007). Does culture interact with media richness? The effects of audio vs. video conferencing on Chinese and American dyads. Proceedings of HICSS 2007. Download Preprint (PDF)

Torrey, C., Lee, M., Burke, M., Dey, A., Fussell, S. R., & Kiesler, S. (2007). Connected giving: Ordinary people coordinating disaster relief on the Internet. Proceedings of HICSS 2007. Download Preprint (PDF)

Torrey, C., Powers, A., Fussell, S. R., & Kiesler, S. (2007). Exploring adaptive dialogue based on a robot's awareness of human gaze and task progress. Proceedings of Human-Robot Interaction 2007 (pp. 247-254). NY: ACM Press. Download Preprint (PDF)

Wong, J., Oh, L. M., Ou, J., Yang, J. & Fussell, S. R. (2007). Conversational grounding in dialogues between an expert and multiple novices. Proceedings of CHI 2007 (pp. 261-270). NY: ACM Press. Download Preprint (PDF)

Gergle, D., Kraut, R. E., & Fussell, S. R. (2006). The impact of delayed visual feedback on collaborative performance. Proceedings of CHI 2006 (pp. 1303-1312). NY: ACM Press. Download Preprint (PDF)

Kayan, S., Fussell, S. R., & Setlock, L. D. (2006). Cultural differences in the use of instant messaging in Asia and North America. Proceedings of CSCW 2006 (pp. 525-528). NY: ACM Press. Download Preprint (PDF)

Kramer, A. D. I., Oh, L. M., & Fussell, S. R. (2006). Using linguistic features to measure presence in computer-mediated communication. CHI 2006 Notes (pp. 913-916). NY: ACM Press. Download Preprint (PDF)

Ou, J., Shi, Y., Wong, J., Fussell, S. R., & Yang, J. (2006). Combining audio and video to predict helpers' focus of attention in multiparty remote collaboration on physical tasks. Proceedings of ICMI 2006. (pp. 217-224). NY: ACM Press. Download Preprint (PDF)

Torrey, C., Powers, A., Marge, M., Fussell, S. R., & Kiesler, S. (2006). Effects of adaptive robot dialogue in information exchange and social relations. Proceedings of HRI 2006 (pp. 126-133). NY: ACM Press. Download Preprint (PDF)

Dabbish, L., Kraut, R. E., Fussell, S. R., & Kiesler, S. (2005). Understanding email use: Predicting action on a message. Proceedings of CHI 2005 (pp. 691-700). NY: ACM Press. Download Preprint (PDF)

Davidoff, S., Bloomberg, C., Li, I. A. R., Mankoff, J., & Fussell, S. R. (2005). The book as user interface: Lowering the entry cost to email for elders. CHI 2005 Late Breaking Results (pp. 1331-1334). NY: ACM Press. Download Preprint (PDF)

Kobayashi, M., Fussell, S. R., Xiao, Y., & Seagull, F. J. (2005). Modeling of work coordination and work-arounds in a shock trauma medical context. CHI 2005 Late Breaking Results (pp. 1561-1564). NY: ACM Press. Download Preprint (PDF)

Ou, J., Oh, K., Yang, J., & Fussell, S. R. (2005). Effects of task properties, partner actions, and message content on eye gaze patterns in a collaborative physical task. Proceedings of CHI 2005 (pp. 231-140). NY: ACM Press. Download Preprint (PDF)

Ou, J., Oh, L. M., Fussell, S. R., Blum, T. & Yang, J. (2005). Analyzing and predicting focus of attention in remote collaborative tasks. ICMI 2005 (pp. 116-123). Download Preprint (PDF)

Scupelli, P., Kiesler, S., Fussell, S. R., & Chen, C. (2005). Project View IM: A tool for juggling multiple projects and teams. CHI 2005 Late Breaking Results (pp. 1773-1776). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Kiesler, S., Setlock, L. D., Scupelli, P., & Weisband, S. (2004). Effects of Instant Messaging on the management of multiple projects. CHI 2004 (pp. 191-198). NY: ACM Press. Download Preprint (PDF)

Gergle, D., Kraut, R. E., & Fussell, S. R. (2004). Action as language in a shared visual space. Proceedings of CSCW 2004 (pp. 487-496). NY: ACM Press.

Gergle, D., McMillan, D. R., Kraut, R. E., & Fussell, S. R. (2004). Persistence matters: Making the most of chat in tightly-coupled work. CHI 2004 (pp. 431-438). NY: ACM Press. Download Preprint (PDF)

Kramer, A. D. I., Fussell, S. R., and Setlock, L. D. (2004). Text analysis as a tool for analyzing conversation in online support groups. CHI 2004 Late Breaking Results (pp. 1485-1488). NY: ACM Press. Download Preprint (PDF)

Setlock, L. D., Fussell, S. R., & Neuwirth, C. (2004). Taking it out of context: Collaborating within and across cultures in face-to-face settings and via instant messaging. Proceedings of CSCW 2004 (pp. 604-613). NY: ACM Press. Download Preprint (PDF)

Tomasic, A., Cohen, W., Fussell, S., Zimmerman, J., Kobayashi, M., Minkov, E., Halstead, N., Mosur, R., & Hum, J. (2004). Learning to navigate web forms. Workshop on Information on the Web (IIWEB-2004) (pp. 27-32). Toronto, Canada.

Fussell, S. R., Setlock, L. D., & Kraut, R. E. (2003). Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks. Proceedings of CHI 2003 (pp. 513-520). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Setlock, L. D., & Parker, E. M. (2003). Where do helpers look? Gaze targets during collaborative physical tasks. CHI 03 Extended Abstracts (pp. 768-769). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Setlock, L. D., Parker, E. M., & Yang, J. (2003). Assessing the value of a cursor pointing device for remote collaboration on physical tasks. CHI 03 Extended Abstracts (pp. 788-789). NY: ACM Press. Download Preprint (PDF)

Ou, J., Chen, X., Fussell, S. R., & Yang, J. (2003). DOVE: Drawing over Video Environment. Multimedia 2003 Demonstrations. Download Preprint (PDF)

Ou, J., Fussell, S. R., Chen, X., & Yang, J. (2003). Gestural communication over video stream: Supporting multimodal interaction for remote collaborative physical tasks. ICMI 2003. Download Preprint (PDF)

Fussell, S. R., Grenville, D., Kiesler, S., Forlizzi, J., & Wichansky, A. (2002). Accessing multi-modal information on cell phones while sitting and driving. Proceedings of the Human Factors and Ergonomics Society. Download Preprint (PDF)

Kraut, R. E., Gergle, D., & Fussell, S. R. (2002). The use of visual information in shared visual spaces: Informing the development of virtual co-presence. Proceedings of CSCW 2002. NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Kraut, R. E., & Siegel, J. (2000). Coordination of communication: Effects of shared visual context on collaborative work. Proceedings of CSCW 2000 (pp. 21-30). NY: ACM Press. Download Preprint (PDF)

Fussell, S. R., Kraut, R. E., Lerch, F. J., Scherlis, W. L., McNally, M., & Cadiz, J. J. (1998) Coordination, overload and team performance: Effects of team communication strategies. Proceedings of CSCW 1998 (pp. 275-284). NY: ACM Press. Download Preprint (PDF)

Edited Books

Ishida, T., Fussell, S. R. & Vossen, P. T. J. M. (2007). Intercultural Collaboration: First International Workshop (IWIC 2007). Springer Lecture Notes in Computer Science. Berlin: Springer-Verlag. See it on Amazon.

Fussell, S. R., Ed. (2002). The verbal communication of emotion: Interdisciplinary perspectives. Mahwah, NJ: Lawrence Erlbaum Associates.

Fussell, S. R., & Kreuz, R. J., Eds. (1998). Social and cognitive approaches to interpersonal communication. Mahwah, NJ: Lawrence Erlbaum Associates.

Book Chapters

Fussell, S. R., Zhang, Q. & Setlock, L. D. (in press). Culture and computer-mediated communication. In K. St. Amant & S. Kelsey (Eds.), Handbook of Computer-Mediated Communication. Bedford/St. Martins.

Torrey, C. T., Fussell, S. R., & Kiesler, S. (in press). What robots could teach us about perspective-taking. In E. Morsella (Ed.), Expressing oneself/Expressing one's self: A festschrift in honor of Robert M. Krauss. Taylor and Francis. Download preprint (PDF)

Fussell, S. R., Zhang, Q., Conrad, F., Schober, M. & Setlock, L. D. (2007). Culture, computer-mediated communication, and survey interviewing. In F. G. Conrad & M. F. Schober (Eds.), Envisioning the Survey Interview of the Future. NY: John Wiley & Sons.

Torrey, C., Burke, M., Lee, M., Dey, A., Fussell, S. & Kiesler, S. (2007). Approaches to authority in online disaster relief communities after Hurricane Katrina. In S. Weisband (Ed.), Leadership at a Distance: Research in Technologically Supported Work. Mahwah, NJ: Lawrence Erlbaum.

Fussell, S. R., Kraut, R. E., Gergle, D., & Setlock, L. D. (2005). Visual cues as evidence of others’ minds in collaborative physical tasks. In B. Malle and S. Hodges (Eds.), Other Minds (pp. 91-105). NY: Guilford Press.

Fussell, S. R. (2004). Social psychology and human-computer interaction. Berkshire Encyclopedia of Human Computer Interaction, Volume 2 (pp. 639-647). Great Barrington, MA: Berkshire Publishing Group.

Fussell, S. R. (2002). The verbal communication of emotion: Interdisciplinary perspectives: Introduction and overview. In S. R. Fussell, (Ed.) The verbal communication of emotion: Interdisciplinary perspectives. Mahwah, NJ: Lawrence Erlbaum Associates. Download Preprint (PDF)

Kraut, R. E., Fussell, S. R., Brennan, S. E., & Siegel, J. (2002). Understanding effects of proximity on collaboration: Implications for technologies to support remote collaborative work. In P. Hinds & S. Kiesler (Eds.) Distributed work (pp. 137-162). Cambridge, MA: MIT Press.

Fussell, S. R., & Kreuz, R. J. (1998). Social and cognitive approaches to interpersonal communication: Introduction and overview. In S. R. Fussell and R. J. Kreuz, (Eds.), Social and cognitive approaches to interpersonal communication. Mahwah, NJ: Erlbaum. Download Preprint (PDF)

Fussell, S. R., & Moss, M. M. (1998). Figurative language in descriptions of emotional states. In S. R. Fussell and R. J. Kreuz (Eds.), Social and cognitive approaches to interpersonal communication. Mahwah, NJ: Erlbaum. Download Preprint (PDF)

Krauss, R. M., & Fussell, S. R. (1996). Social psychological approaches to the study of communication. In E. T. Higgins & A. Kruglanski (Eds.), Social psychology: Handbook of basic principles. New York: Guilford Press. Download Preprint (PDF)

Krauss, R. M., Fussell, S. R. & Chen, Y. (1995). Coordination of perspective in dialogue: Intrapersonal and interpersonal processes. In I. Markova & K. Foppa (Eds.), Mutualities in dialogue. New York: Springer-Verlag.

Krauss, R. M., & Fussell, S. R. (1992). Implementing architectural designs: On the carpentry of intersubjectivity. In A. Heen Wold (Ed.), The dialogical alternative: Towards a theory of language and mind. Oslo: Scandinavian University Press.

Krauss, R. M., & Fussell, S. R. (1991). Constructing shared communicative environments. In L. B. Resnick, J. Levine, & S. D. Teasley (Eds.), Perspectives on socially shared cognition. Washington, DC: American Psychological Association.

Krauss, R. M., & Fussell, S. R. (1990). Mutual knowledge and communicative effectiveness. In J. Galegher, R. E. Kraut, & C. Egido (Eds.), Intellectual teamwork: Social and technological foundations of cooperative work. Hillsdale, NJ: Erlbaum.

Unpublished Manuscripts

Fussell, S. R., & Setlock, L. D. (2003). Informal communication in an online volunteer community: Implications for supporting virtual relationships. Unpublished manuscript, Carnegie Mellon University. Download Preprint (PDF)

Fussell, S. R., & Setlock, L. D. (2003). Using eye-tracking techniques to study collaborative physical tasks: Implications for medical research. Unpublished manuscript, Carnegie Mellon University. Download Preprint (PDF)

Cadiz, J. J., Fussell, S. R., Kraut, R. E., Lerch, F. J., and Scherlis, W. L (1999). The awareness monitor: A coordination tool for asynchronous, distributed work teams. Unpublished manuscript, Carnegie Mellon University. Download Preprint (PDF)

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