Re: VIBS

["Steve Knecht" <skglobal@earthlink.net>]

I did see it.  But I figured Mgt. was designing or identifying alternative.
Thanks for sending the other though.
----- Original Message -----
From: Ian S. Piper <ian@gesn.com>
To: Global Support (E-mail) <support@gesn.com>; Steve Knecht (E-mail)
<skglobal@earthlink.net>
Sent: Tuesday, September 18, 2001 1:02 PM
Subject: FW: VIBS


> Steve:
>
> I recalled seeing Ken's email from Sep. 6th on using Genovation keypads.
> Thought I'd forward it to you in case you hadn't seen it.
>
> Ian
>
>
> -----Original Message-----
> From: Ken Clark [mailto:ken@gesn.com]
> Sent: September 06, 2001 3:11 PM
> To: Steve Knecht; jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
> Cc: fkglobal@earthlink.net
> Subject: RE: VIBS
>
>
> I will re-re-emphasize.  I put in a request that this be look into months
> ago.
>
> The accounting keyboard is simply unusable.  I ran into specific
difficulty
> in designing the write-in function without access to a "pound key".  I did
> use the star/asterisk on the accounting keypad, but asking the voter to
> press the "/" key or "-" key crosses the line.
>
> We do not have a VIBS product until this issue is addressed.  It will be a
> monumental mistake if Global continues to stick its head in the sand on
> this.  Do not fill our warehouse with Genovation keypads, they do not
work.
>
> Ken
>
>
>
> > -----Original Message-----
> > From: Steve Knecht [mailto:skglobal@earthlink.net]
> > Sent: Thursday, September 06, 2001 1:06 PM
> > To: jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
> > Cc: fkglobal@earthlink.net; ken@gesn.com
> > Subject: Re: VIBS
> >
> >
> > I'd like to re-emphasize Deborah's point about the keypad.  I've
> > yet to see
> > one that could be described as "production model".  What is the status
of
> > this item?
> > ----- Original Message -----
> > From: Deborah Seiler <deborahseiler@attglobal.net>
> > To: <jwdean@spectrumltd.com>; <ian@gesn.com>
> > Cc: <fkglobal@earthlink.net>; <skglobal@earthlink.net>; <ken@gesn.com>
> > Sent: Thursday, September 06, 2001 10:23 AM
> > Subject: VIBS
> >
> >
> > > The revisions to VIBS software are looking very positive, in my view.
> > > In the course of reviewing version 4.1, I noticed two issues that are
> > > hardware related.
> > > 1) The sound has a tendency to jump and is usually heard only
> > on one side
> > > of the headset.
> > > 2) The keypad needs to be a telephone rather than an accounting
> > style for
> > > write ins and for general ease of navigation.
> > > Deborah
> > >
> > >
>
>