RE: Dell's Support of USB Ports

Yes. Windows sees a device attached but it doesn’t associate a driver with it.

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Robert McDonald
Sent: Tuesday, February 11, 2003 11:06 AM
To: support@dieboldes.com
Subject: RE: Dell's Support of USB Ports

you have to enable the USB in the system BIOS first. have you done this?

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of George Goodwin
Sent: Tuesday, February 11, 2003 10:04 AM
To: support@dieboldes.com
Subject: RE: Dell's Support of USB Ports

Windows is unable to identify, detected USB devices like microphones, mice, or keyboards. All of these devices are detected and work another computer. To take the Windows out of the picture, I booted the server with a USB keyboard and it would not post the BIOS or enter setup.

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Robert McDonald
Sent: Tuesday, February 11, 2003 10:52 AM
To: support@dieboldes.com
Subject: RE: Dell's Support of USB Ports

what problems are you having with the USB?

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of George Goodwin
Sent: Tuesday, February 11, 2003 9:50 AM
To: support@dieboldes.com
Subject: Dell's Support of USB Ports

On two different occasions I have contacted Dell regarding problems with the USB ports on a PE4600 server. Each of the Dell representatives I spoke with stated that Dell does not support the USB ports on this server and that they are there for future use. Has anyone else encountered this?

George Goodwin