RE: How is the acmStream opened?

Pretty hard to track down then. Anyone else seeing this error message, under W2K or otherwise? It works for everyone here, and I can't guess what is different about Greg's computer. Realplayer shouldn't be a problem: I think Nel has that installed.

One thing you might try as a data point is open programs->accessories->entertainment->soundrecorder and see if you can record audio and save in either format with that. Does that work?

Ken

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Greg Forsythe
Sent: Monday, September 17, 2001 10:53 AM
To: support@gesn.com
Subject: Re: How is the acmStream opened?

I downloaded windows media player 7.1 as suggested, changed to 22.05 khz 16 bit mono with the same "Failed to open acmStream" result.

I can record and playback, but get the aforementioned prompt when I touch the OK.

I have tried this in 1-18-4 and 1-17-5 with the same result.

I do have Realplayer installed. Would that conflict with media player? I am using windows 2000.

Greg

----- Original Message -----

From: Ken Clark

To: support@gesn.com

Sent: Monday, September 17, 2001 11:27 AM

Subject: RE: How is the acmStream opened?

Install windows media player 7.x and see if that helps. Looks like beta 8 is out too, though we haven't tried it.

Note that by clicking ok with the screen as you have it, you will be saving the file in mp3 format which is not yet supported by 4.x ballot station (3.x works). Click format first and change to PCM 22khz mono before clicking OK. That may well work around your original problem as well.

Ken

-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Greg Forsythe
Sent: Monday, September 17, 2001 5:35 AM
To: Support
Subject: How is the acmStream opened?

After recording and clicking the OK the GEMS Exception prompt "failed to open acmStream" appears. What is the acmStream and how is it opened? Using GEMS-1-18-4 and TSText-1-18-5.

Greg Forsythe
Global Election Systems, Inc
(416) 446-1383 office (416) 446-1425 fax
(416) 464-3736 cell
www.gesn.com